All our door supervisors are registered with the SIA, and will be smartly dressed in our company uniform, with their SIA badges prominently displayed.

The security doormen appointed will greet visitors in a friendly and polite manner, and will help maintain good order on the premises, ensuring the safety of the public and staff. The door supervisor will also be aware of all fire and emergency equipment, and will be trained in the evacuation procedures for the premises. Tact and diplomacy will always be used first as a means to control any conflict, but should the need arise, the security doormen will use only the minimum amount of force required to diffuse the situation.

Our security team will carry out a risk assessment for the customer's premises, including Health and Safety checks and help identify problem areas. A security plan will be drawn up outlining roles and responsibilities, list of communications, contingency plans, Health & Safety requirements, dress code, drugs policy etc, and the security doormen will be very familiar with this plan. Clear records will be kept and all incidents recorded in a daily logbook.

We issue all our door supervisors with radios so that they can communicated at all times and be organised and swift to respond to incidents.

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